This Privacy Policy explains how Kairo AI ("we," "our," or "us") collects, uses, stores, and protects information when you use our mobile application and related services (collectively, the "Service"). We are committed to transparency, data minimization, and responsible handling of user information.
1. Information We Collect
1.1 Information You Provide
When you use the Service, you may voluntarily provide information such as:
- Text prompts, preferences, and inputs used to create custom meditation content
- Selections related to generated images, audio, affirmations, and meditation structure
- Feedback, support requests, or communications you send to us
This information is required to deliver the core functionality of the Service.
1.2 Automatically Collected Information
We may automatically collect limited usage and technical data, including:
- App interaction events and feature usage
- Generation activity and performance metrics
- Device, operating system, and app version information
- Error logs and diagnostic data
This data is collected strictly for metrics, safety, abuse prevention, reliability, and product improvement purposes.
2. How We Use Your Information
We use collected information to:
- Generate personalized meditation content at your request
- Operate, maintain, and improve the Service
- Monitor system health, prevent abuse, and ensure user safety
- Analyze aggregated usage patterns to enhance features and performance
- Provide customer support and respond to inquiries
We do not use your data for targeted advertising or sell user data under any circumstances.
3. Use of Third-Party Processing Services
To deliver core features, the Service relies on external AI and media-generation infrastructure operated by third-party service providers. Your prompts and related inputs may be transmitted to these services solely for the purpose of generating requested content.
Important Notice Regarding Third-Party Services
While we select reputable providers and limit data shared to what is necessary, we do not control and cannot guarantee the privacy practices, data retention policies, or security measures of third-party services. The handling of data by such providers is governed by their respective privacy policies and terms of service.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data.
We may share data only when necessary to:
- Provide and operate the Service
- Comply with applicable laws or legal requests
- Enforce our terms or protect the rights, safety, and integrity of users and the Service
5. Data Backup and Preservation
To protect against data loss and ensure service continuity, we may back up certain user data (including prompts, configurations, and generated content metadata) for preservation and recovery purposes.
Backup Opt-Out
- Participation in data backups is optional
- You may opt out of data backups at any time through in-app settings or by contacting support
- Opting out does not affect your ability to use the Service but may limit recovery options if data is lost
Backups, when enabled, are stored using reasonable security safeguards and retained only as long as necessary for preservation purposes.
6. Data Retention
We retain user data only for as long as reasonably necessary to:
- Provide the Service
- Maintain safety, integrity, and abuse-prevention mechanisms
- Comply with legal or regulatory obligations
Where possible, data may be anonymized or aggregated.
7. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect your information from unauthorized access, disclosure, or misuse. Despite these efforts, no system can be guaranteed to be completely secure.
8. Children's Privacy
The Service is not intended for individuals under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children. If you believe a child has provided data to us, please contact us and we will take appropriate action.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Request access to or deletion of your data
- Correct inaccurate information
- Withdraw consent for optional data processing (including backups)
Requests can be submitted via the contact information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be effective upon posting in the app or on our website. Continued use of the Service constitutes acceptance of the updated policy.
11. Contact Us
For questions or concerns regarding this Privacy Policy or our data practices, please contact:
- Email: support@faltuapps.com
- Company Name: Momentum AI Dev LLC